According to a research report by Aberdeen Group, the recession has sparked interest in open source business intelligence (BI) software as a way to reduce costs. A survey conducted in July 2009 showed that 14% of respondents were using open source BI, and an additional 8% were planning to begin using it within the next year. A new survey conducted in March 2010 provides some insight into how Best-in-Class companies deliver projects on time and within budget.
The criteria used to distinguish Best-in-Class companies included, among other things, a customer support satisfaction rating of 4.1 on a scale of 1 to 5, and high percentages of projects delivered on time and within budget over the last year.
The survey showed that firms rated Best-in-Class were all able to do the following:
- "automate data integration and data cleansing"
- "measure the time required for each stage of BI projects"
- "leverage community support forums effectively"
The report further recommends that companies automate as much of their BI projects as possible, and track actual cost and time for each stage of the project for comparison to budgeted cost and schedule.